Shipping Policy

1. Shipping

  • Delivery is free if the total cost of product is more than $130.
  • Click and Collect- Free
  • (VIC, NSW, ACT, SA, QLD) - Within 25km of the CBD – Flat rate $20
  • (VIC, NSW, ACT, SA, QLD) – Regional - Flat rate $30
If your have any other special delivery requests just call us on 0477 230 217 and we'll do our best to help you. 

    2. Click and Collect

    Click and collect is available from our studio at (Chelsea Victoria 3196), Monday to Saturday from 9am to 7pm.

    Let us know if the time does not suit and we will try to work things out. Click and Collect orders are ready for pick up the next day. Otherwise we will email you.

    2. How do I expect to receive the order?

    Orders are being dispatch every Monday so that plants are being delivered by end of the week. Typically you can expect delivery within 2-3 business days from Monday.

    We have partnered with one of the largest couriers in the country for all of our deliveries, once your order has been processed by our team you will receive a notification email from us with a link to track your order with the courier company.

    Note that all the deliveries are marked with Authority to Leave; ie. Our courier will leave the package at the safest place available. Gracious Plant or the courier shall not be responsible if the package is being stolen from your property.

    Note: We do not deliver to Parcel Locker or PO Box addresses

    3. Why shipping of PLANTS to NT, WA and TAS is not available?

    As much as we would like you to enjoy the plant as we do, we currently do not ship to these area due to quarantine reasons.